Privacy policy

Last Updated: October 1, 2023

Welcome to T's Palm Oil e-commerce website. We are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make purchases on our website.

1. Information Collection and Use:

   a. We may collect personal information such as your name, email address, phone number, and shipping address when you make a purchase or register an account on our website.

   b. We use this information to process your orders, communicate with you regarding your purchases, and improve our services.

2. Payment Processing:

   a. All payments made on our website are processed securely through Shopify or a third-party processing company.

   b. T's Palm Oil and its subsidiaries/partners do not have access to customers' credit card information.

3. Payment Security:

   a. Payments made on our website are encrypted and secure.

   b. Shopify Payments, a trusted and secure payment processor, utilizes 128-bit SSL encryption technology to protect customers' information during checkout.

   c. Shopify also employs Fraud Defender to prevent fraudulent transactions, enhancing the security of your payment data.

4. Third-Party Service Providers:

   a. We may use trusted third-party service providers to assist us in processing your transactions and improving our services.

   b. These service providers are obligated to maintain the confidentiality and security of your personal information.

5. Information Sharing:

   a. We do not sell, trade, or otherwise transfer your personal information to outside parties unless necessary for order processing or complying with legal requirements.

6. Data Retention:

   a. We retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Choices:

   a. You may review, update, or delete your personal information by accessing your account on our website.

   b. If you wish to opt-out of receiving marketing communications from us, you can do so by following the instructions provided in our communications.

8. Changes to this Privacy Policy:

   a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.

9. Contact Us:

   a. If you have any questions or concerns regarding this Privacy Policy, please contact us at customerservice@tspalmoil.com | (310) 424 -0080.

By using our website, you consent to the terms outlined in this Privacy Policy. Thank you for choosing T's Palm Oil.