Shipping policy

Shipping Policy

Welcome to T’s Palm Oil E-Commerce Website. This policy provides information about our shipping practices and procedures for orders placed on our website.

  1. Order Processing Time All orders placed on our website will be fulfilled within 2 business days of receiving the order. Business days do not include weekends or public holidays.

  2. Shipping Areas Currently, T’s Palm Oil ships within the United States only. We are unable to process or ship orders to international destinations at this time.

  3. Shipping Method Orders are shipped using standard shipping methods, and the shipping cost is calculated based on the total weight of the items in your order, the shipping destination, and the shipping method chosen during the checkout process.

  4. Delivery Time The estimated delivery time for your order will depend on your location within the United States and the shipping method selected. Standard shipping typically takes 3-7 business days for delivery.

  5. Shipping Rates Shipping rates are determined based on the weight of the items in your order and the shipping destination. The shipping cost will be calculated and displayed during the checkout process.

  6. Order Tracking Once your order is processed and shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to track the status and progress of your shipment.

  7. Undeliverable Packages In the event that a package is undeliverable due to incorrect shipping information provided by the customer or for any other reason, T’s Palm Oil will attempt to contact the customer to obtain the correct information. If we are unable to reach the customer and the package is returned to us, a re-shipment fee may apply.

  8. Lost or Stolen Packages T’s Palm Oil is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package is lost or stolen, please contact the carrier directly to file a claim.

  9. Contact Us If you have any questions or concerns about our shipping policy, please contact us using our contact page or via email: customerservice@tspalmoil.com

Thank you for choosing T’s Palm Oil for your palm oil needs. We strive to provide a smooth and efficient shipping experience for our customers within the United States.